khelplay

khelplay App support

Contact
+91 2951533753

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The khelplay:

Q1: How to log in after installing the khelplay?

To log in, open the app and enter your registered mobile number, then verify the one-time password (OTP) sent to it. This will securely log you in, eliminating the need for a password or email login. You can now easily access the app using this convenient mobile number verification method.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, wait after clicking the "send OTP" button and allow the time to pass before seeking further assistance. If you don't receive the OTP, use the app's support system via live chat for help.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support system via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app without any issues.

Most Asked Questions Related To Withdraw In The khelplay:

Q1: What is the minimum withdrawal amount in the khelplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts. This allows users to access their earned funds, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all bank details within the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing can occur, resulting in a wait time of up to 24 hours. This variability affects the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in the gaming session can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw the actual money won using the bonus amount. This means any winnings earned with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request is not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.

Similar apps

Ratings and reviews